Housing Management Service
For some people Hospitaller Services will be your landlord. A housing management service is provided to ensure that your home is comfortable, somewhere you can feel safe and secure and to enable you to sustain your tenancy and live independently with support.
We aim to do this by providing a service to collect and monitor rent payments and liaise with benefit agencies on your behalf. We also have a handyman service to ensure repairs and maintenance are responded to quickly, regular safety checks are carried out and planned improvements are implemented.
A tenancy agreement, available in both written and easy read versions is given to all our tenants. This explains what the responsibilities are of both the tenant and the landlord. The support staff will explain this to you at the beginning of your tenancy.