Deputy Service Manager
Service/Department: Elmthorpe Convent
Location: Elmthorpe, Oxford
Salary: £31,375 per annum
Contract Type: 37.5 hours per week, Permanent
Closing Date: 09/05/2026
Overview:
This is a fantastic opportunity to lead alongside the service manager a dedicated team in providing exceptional care in a prestigious setting.
This post is for female applicants only - advertised in accordance with the Equality Act 2010 (Schedule 9, Part 1)
Elmthorpe Convent is home to female members of the Salesian Sisters and managed by Saint John of God Hospitaller Services.
Candidates are preferably experienced deputy managers/team leaders, qualified to NVQ Level 3, and will be based at Elmthorpe Convent, situated in the Cowley area of Oxford.
The successful candidate will be responsible for leading, alongside the service manager, the operational management of the service and staff team who support the Sisters and residents in such a way that the religious ethos of the community is promoted.
We pride ourselves on supporting the people who use our services in such a way to enable them to live as independently and dignified a life as possible in their home, so it is essential that a quality-driven and holistic service is always maintained.
As a Deputy Manager, you will:
- Oversee the day-to-day operations of the home.
- Ensure compliance with healthcare regulations and standards.
- Lead and support a team of healthcare professionals
- Develop and implement care plans for residents.
- Manage budgets and resources efficiently.
- Foster a positive and inclusive environment for staff and residents.
- Liaise with the pastoral lead and the clerical community.
- Liaise with families and external agencies to ensure the highest quality of care.
Essential Criteria:
- Possess your level 3 in Management
- Have experience in a senior role within a residential home or similar setting
- Possess strong leadership and organisational skills
- Demonstrate excellent communication and interpersonal abilities
- Be committed to providing high-quality care
- Display values of hospitality, compassion, respect, justice and trust
- Evidence of an ongoing commitment to continuous professional development
- Be conversant with CQC standards and regulations, Safeguarding of vulnerable adults and Health & Safety standards and procedures
- Manage and assess progress of internal protocols and personalised care plans
- Undertake supervision, training and development of staff
- Have experience of the medication procedure in nursing homes
- Be flexible to undertake work during weekends and unsociable hours
Benefits and Rewards:
- Annual leave entitlement of 33 days (pro-rata), including bank and public holidays
- Employee Assistance Programme
- Auto Enrolment Pension Scheme
- Health Cash Plan
- Bike to Work Scheme
- We are an equal opportunity employer
- Excellent training and development opportunities
For further information on the vacancy or for a formal discussion about the role, please contact Lonnie Migochi 07717 367006 lonniemigochi@sjog.org.uk or Ana Maria Ghita AnaGhita@sjog.org.uk 07946484917
(Please be aware that applications will be assessed upon receipt and we reserve the right to interview and appoint prior to the closing date).
the Job Description
Operations Auditor
Service/Department: MDS Services
Location: Home Based
Salary: £17.29 per hour
Contract Type: 22.5 hours per week Temporary – 6 months fixed term, possible extension dependant on service requirements
Closing Date: 02/05/2026
Overview:
We are looking for a detail-driven Operations Auditor to join our Modern Day Slavery Services (MDST) team on a part-time basis. This is a critical role supporting service quality, compliance, and data integrity within a highly specialist and values-led environment.
About the role
Reporting to the Business Manager, you will support service delivery by overseeing specialist reporting - particularly Recovery Needs Assessments (RNA) - ensuring accuracy, compliance with contractual requirements, and timely implementation of outcomes. You will work closely with internal teams and external stakeholders to maintain high standards, robust data, and strong audit performance.
This role is home-based and offers the opportunity to make a real difference while working flexibly.
Key responsibilities
- Maintain accurate and high-quality data across Modern Day Slavery services
- Carry out regular data audits, verification checks, and respond to data-related queries
- Monitor and manage RNA activity, including due and overdue submissions
- Support services with RNA completion and carry out quality checks
- Ensure RNA outcomes from the Single Competent Authority (SCA) are fully understood and implemented
- Track and support compliance with contract costs, amendments, and service level agreements
- Maintain awareness of external audit requirements and performance targets
- Support continuous improvement and training needs across services
- Act in line with organisational values, ensuring confidentiality and non-discriminatory practice
About you
You will be highly organised, analytical, and confident working with complex data in a fast-paced, regulated environment.
Essential requirements:
- Excellent analytical and data management skills
- Strong IT literacy, including databases and Microsoft Office
- Relevant graduate or postgraduate qualification (e.g. Data Analytics / IT)
- Experience in a similar data‑focused or auditing environment
- Ability to manage confidential information to a high standard
- Strong planning, organisation, and interpersonal skills
- Proactive approach with the ability to work under pressure
- Commitment to continuous professional development
- Alignment with our values of respect, hospitality, and compassion
Desirable:
Knowledge of the National Referral Mechanism (NRM) and MSVCC, or willingness to learn
Benefits and Rewards:
- Annual leave entitlement of 33 days (pro-rata) including bank and public holidays
- Employee Assistance Programme
- Auto Enrolment Pension Scheme
- Health Cash Plan
- Bike to Work Scheme
- We are an equal opportunities employer
- Excellent training and development opportunities
For an informal discussion regarding the role, please contact Kiran Sandhu, Business Manager on KiranSandhu@sjog.org.uk
the Job Description